E-commerce delivery made easy [SAMOS e-commerce LTD](/)Open main menu Search Services Pricing Resources Blog [ Login ](https://connect.samos-e.com/login) Simple shipping to the EU and beyond ==================================== International one stop shop (IOSS) for online retailers, big and small. Ensure your parcels sail through customs and reach their destinations on time. 1. No hidden fees or charges to your customers 2. Ship with or without IOSS to the EU 3. Delivered within 2-6 working days SAMOS is a UK-based e-commerce logistics company, founded in 2018. We handle international parcel delivery for online retailers, including customs clearance, IOSS registration, duties and taxes, tracking, and returns, shipping to the EU, USA, Canada, Australia, the Middle East, and beyond. Is SAMOS for me? Talk to us Get a quote instantly --------------------- ShippingReturning I’m sending a parcel from the UK to... Country Weightkg Quote £0.00 Maximum weight: 20 kg Maximum dimension: 100 cm × 43 cm × 43 cm [View all our shipping rates ](/pricing/samos-shipping-rates)[Start shipping today ](/start-shipping) ### They trust us to ship around the world [![Tic CC logo](/build/assets/tic-cc-logo-CAHVA1P2.svg)](/customer-stories/tic-cc)[![The grooming clinic logo](/build/assets/tgc-logo-RQ859dXQ.svg)](/customer-stories/the-grooming-clinic)[![Genuine motors logo](/build/assets/gm-logo-D6DuSC0l.svg)](/customer-stories/genuine-motors)[![Genuine motors logo](/build/assets/smock-logo-Ckg9LQ9S.svg)](/customer-stories/smock-london)[![BOFI racing logo](/build/assets/bofi-logo-BNOGbvj7.svg)](/customer-stories/bofi-racing)[![Camtraptions logo](/build/assets/camtraptions-logo-S-WR_2wo.svg)](/customer-stories/camtraptions)![Alexandria UK logo](/build/assets/alexandriauk-logo-DLvlq1O2.svg) Hundreds of companies use SAMOS to ship their products all around the globe[ Read our customer stories ](/customer-stories) ![SAMOS Video Poster](/build/assets/video-poster-BJoNpbAS.jpg) SAMOS integrates with the most popular e-commerce platforms to help you improve your delivery process, maximise sales and provide a more seamless shopping experience. [View Integrations](/services/integrations) ### Why SAMOS? Reliable and consistent international delivery We personally handle your deliveries and work with trusted local partners to make the final mile without delay. Clear and transparent pricing It’s our policy to ensure our customers avoid unexpected fees. We aim to always provide a clear or fixed price upfront. All cross-border complexities managed We handle everything, from import duties to clearance, to give you peace of mind and your customer a consistently great shopping experience. Insightful and accessible customer service You will be supported by a delivery expert with in-depth operational knowledge and decades of experience, and with whom you can easily make contact during normal working hours. ### How it works ShippingReturns 1. Send us your orders Whether through our online integrations or manual entry, you can get your customer order details to us quickly and easily. 2. We handle the logistics We generate shipping labels, provide tracking numbers and manage the end-to-end delivery process for you. 3. Customers receive their orders Your parcels are customs cleared and delivered to your customers within 2-6 working days, completely hassle free. ### Start shipping with SAMOS Request a demo to learn more about how SAMOS can help you ship directly to your customers. Talk to us [ Start shipping ](/start-shipping) ### From the blog [![Why Your International Returns Process Matters | SAMOS](https://fls-a23386ec-a833-4d54-8bab-79a51619651d.laravel.cloud/373/conversions/Thumbnail--Graphic-17-main.jpg)](/blog/returns/why-your-international-returns-process-matters-samos)25th September 2026[Returns](/blog/returns) ### [ Why Your International Returns Process Matters | SAMOS](/blog/returns/why-your-international-returns-process-matters-samos) Returns are an inevitable part of e-commerce, but they don’t have to be a headache. Discover how a streamlined international returns process can improve customer satisfaction, protect margins and build long-term brand trust. ![Picture of Simon Perkins](https://fls-a23386ec-a833-4d54-8bab-79a51619651d.laravel.cloud/129/conversions/TBA41DHHU-UB8G6TW2C-a6e01c7f48ad-512-main.jpg) Simon Perkins Commercial Director at SAMOS [![Folder with documents labeled HS code, incorrect customs value, and country of origin, marked with an X for common customs errors.](https://fls-a23386ec-a833-4d54-8bab-79a51619651d.laravel.cloud/371/conversions/Thumbnail--Graphic-16-main.jpg)](/blog/e-commerce/international-shipping-compliance-avoid-customs-delays)25th September 2026[E-commerce](/blog/e-commerce) ### [ International Shipping Compliance: Avoid Customs Delays](/blog/e-commerce/international-shipping-compliance-avoid-customs-delays) International shipping delays can be costly, but many are avoidable. Discover the most common customs compliance mistakes e-commerce businesses make, from incorrect HS codes and country of origin to inaccurate product descriptions and customs values. ![Picture of Simon Perkins](https://fls-a23386ec-a833-4d54-8bab-79a51619651d.laravel.cloud/129/conversions/TBA41DHHU-UB8G6TW2C-a6e01c7f48ad-512-main.jpg) Simon Perkins Commercial Director at SAMOS [![Peak Season Shipping: 5 Things Ecommerce Brands Can Do Now](https://fls-a23386ec-a833-4d54-8bab-79a51619651d.laravel.cloud/369/conversions/Thumbnail--Graphic-15-main.jpg)](/blog/e-commerce/peak-season-shipping-5-things-ecommerce-brands-can-do-now)11th September 2026[E-commerce](/blog/e-commerce) ### [ Peak Season Shipping: 5 Things Ecommerce Brands Can Do Now](/blog/e-commerce/peak-season-shipping-5-things-ecommerce-brands-can-do-now) Black Friday and Christmas will be here before you know it. Discover five simple ways to prepare for peak season shipping, reduce cross-border headaches and make sure your parcels, carriers, customs processes and customers are ready for the rush. ![Picture of Simon Perkins](https://fls-a23386ec-a833-4d54-8bab-79a51619651d.laravel.cloud/129/conversions/TBA41DHHU-UB8G6TW2C-a6e01c7f48ad-512-main.jpg) Simon Perkins Commercial Director at SAMOS ### Testimonials Customer reviews and ratings 5 star reviews on Google > “It was make or break for us. If we hadn’t found SAMOS, I don’t think we’d have been able to continue trading in Europe” ![Avatar of Steven O’Neill](https://fls-a23386ec-a833-4d54-8bab-79a51619651d.laravel.cloud/131/conversions/TGC_Favicon_b3bd6359-fdd7-4485-8728-87b6d215539b_96x96-main.jpg)Steven O’Neill Owner at The Grooming Clinic: www.thegroomingclinic.com > “Since we started working with SAMOS, all our EU shipping problems have gone away. Their well-designed process has allowed us to handle EU orders with the same reliability and efficiency as before Brexit. Our customers are much happier, billing is clear, simple and reliable, and the communication from SAMOS has been excellent – exactly what you need in a shipping partner!” ![Avatar of Matt Burrard-Lucas](https://fls-a23386ec-a833-4d54-8bab-79a51619651d.laravel.cloud/142/conversions/Camtraptions-main.jpg)Matt Burrard-Lucas CEO at Camtraptions Ltd: www.camtraptions.com > “Amazing company to work with. Any (if any) issues ironed out swiftly. If your looking for help exporting products to Europe then these are the guys to help. Top class serivce from a top class team.” ![Avatar of Dave Wrench](https://fls-a23386ec-a833-4d54-8bab-79a51619651d.laravel.cloud/143/conversions/alexandriauk-main.jpg)Dave Wrench CEO at Alexandria UK: www.alexandriauk.com ### Don't just take our word for it [Read more of our customer stores](/customer-stories) to see how SAMOS has helped businesses like yours grow and succeed. [Customer Stories ](/customer-stories) ### Contact us Get in touch to discuss partnering with SAMOS or regarding media or legal queries and we'll get back to you as soon as we can. Partnership, press or legal queries E: T: [+44(0) 20 3475 9330](tel:+442034759330) A: [51 Eastcheap London, EC3M 1DT, United Kingdom](https://goo.gl/maps/dr9G8DghjqCpGFBW9) Footer ------ ### Services - [Parcel Delivery ](/services/parcel-delivery) - [Parcel Returns ](/services/parcel-returns) - [All Integrations ](/services/integrations) - [Parcel Tracking ](/services/parcel-tracking) - [Shipping to the EU](/services/parcel-delivery/europe) - [Shipping fragrances & cosmetics to the EU](/blog/eu-shipping/problems-shipping-cosmetics-and-fragrances-across-the-eu-your-solution) - [Learn about IOSS for EU Shipping ](/blog/ioss) ### Integrations - [Shopify](/services/integrations/shopify) - [Shipstation](/services/integrations/shipstation) - [Linnworks](/services/integrations/linnworks) - [Mintsoft](/services/integrations/mintsoft) - [WooCommerce](/services/integrations/woocommerce) - [Shiptheory](/services/integrations/shiptheory) - [Despatch Cloud](/services/integrations/despatch-cloud) - [Magento](/services/integrations/magento) - [Pimento](/services/integrations/pimento) ### Company - [About SAMOS ](/about-samos) - [Customer Stories ](/customer-stories) - [Shipping Rates ](/pricing/samos-shipping-rates) - [Return Rates ](/pricing/samos-return-rates) - [Request a Demo ](/request-a-demo) - [Sustainability ](/resources/sustainability) - [Resources ](/resources) - [Contact Us ](/contact-us) ### Terms & Conditions - [Website T&Cs ](/website-terms-and-conditions) - [Privacy & Cookies ](/privacy-and-cookie-policy) - [Shipping T&Cs ](/shipping-terms-and-conditions) ### Subscribe to our newsletter The latest e-commerce shipping news and tips, sent to your inbox. Sign up [Facebook](https://www.facebook.com/samos.ecom/)[LinkedIn](https://www.linkedin.com/company/samos-e-commerce/)[Instagram](https://www.instagram.com/samosecommerce/?hl=en)[YouTube](https://youtube.com/@samose-commerce4997?si=rqZ4UmQ6V1we6Kuk) © 2026 SAMOS e-commerce LTD